I'm excited to have joining us this Friday at the CCRMC report out, Jeff Selburg, Executive Vice President and COO of the Institute for Healthcare Improvement, and Mike Rona, President and CEO of Rona Consulting. Please support the work of your colleagues and our patient and family partners as they draw on science and the energy and creativity of each other to continuously improve our health system.
As a reminder, in June a team of representatives from across our system and the community mapped the appointment process to observe and quantify how much time is seen as “value” for the patients when they are seeking an appointment. Ideas were then generated from the team about improvements that could be made to create an ideal “future state.”
In summary, your colleagues are bringing together ideas from across our system and from science to test alternative models of care with three aims;
Better Care: Improve the overall quality, by making health care more patient-centered, reliable, accessible, and safe.
Healthy People and Communities: Improve the health of the population by supporting proven interventions to address behavioral, social, and environmental determinants of health in addition to delivering higher-quality care.
Affordable Care: Reduce the cost of quality health care for individuals, families, employers, and local government.
You are invited to attend one of the three Kaizen Report Outs that will take place on Friday, July 22, 2011, as follows:
7:45 am Richmond Health Center lobby
12:15 pm Pittsburg Health Center lobby
1:45 pm Contra Costa Regional Medical Center lobby
Hope to see you there.
Silent sovereigns of the forest
11 hours ago