Friday, September 25, 2009

Surgical Care Improvement Value Stream Report Out Today! CCRMC, Building One, Conference Room One at 10:00 AM

To All Staff-

Greetings,

I'd like to remind everyone that the findings from the Surgical Care Improvement Value Stream will be presented this morning. Teams went to Gemba(現場), and many were in your areas this week. I thank you for your cooperation and participation.

In a stand up report using an A3 format the current state will be presented. Teams will show us what they found and present a vision for the ideal future state. Taking the time to learn about our system and ways to deliver the highest quality and highest value service to individuals and their families is essential. Reflecting on our improvement work in the Congestive Heart Failure (CHF) Value Stream, much of the ideal future state presented in their stand up report has now become standard work delivered to every patient every time.

It is imperative that we learn together. Our aim is to provide the highest quality and highest value service to our community, making possible, health for all.

Please join us at CCRMC Building One Conference Room One at 10:00 am.

I slept and dreamt that life was joy.
I awoke and saw that life was service.
I acted and behold, service was joy.
- Tagore


This is ours to do. If not us, then who?

I look forward to seeing you there.
Anna

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