It was a day of celebration at CCRMC as the 2010 Change Agent Fellows presented what they've discovered on their journey over the last twelve months.
The fellows began the year by asking simple yet powerful questions such as: why are people waiting for service, can we bring patients into the center of our decision making processes and where oh where are all the scrubs going?
You may think these are basic questions, but as the fellows began to question the assumptions that are embedded deep in our systems and challenge us to test news ways of doing things, they drove powerful change across our system. To learn more about their journey, you can read each of their stories on iSite. I will post links to them here as soon as I get them up.
My deepest gratitude to the fellows and to all of you who have made this first leg of their journey truly transformational not only for the fellows but for us all.
Some Design Flaws are Annoying… Some are Deadly
10 hours ago