Tuesday, August 3, 2010

Reminder: Improvement Academy Report Out on Testing Phase This Thursday 9:00am

Posted by Cheryl Toledo

A couple weeks ago, we were assigned to work in teams to think innovatively and create a proposal for a space/mechanism to make CCRMC's improvement efforts more visible to the community.

A week after that, each team presented their proposals and went above and beyond anyone's expectations! Each of the four teams reported on a different array of proposals and research ranging from interviewing staff and patients to building a website/kiosk to having holographic figures directing patients and families around the hospital. Signage, website and digital bulletin boards workgroups were then formed from everyone's proposals for the most exciting phase of the project: testing!

Each of the three new workgroups have worked diligently on testing out proposals to see if they work and to gain feedback and insight about next steps. We will find out about their progress this coming Thursday at the Improvement Academy.

Be there to hear all about it and support the teams' efforts this coming Thursday, August 5th at 9:00am!

Lastly, I just wanted to give a personal thank you for this wonderful experience! I'm learning so much from this process and loving the opportunity to interact with patients, families and staff! And if you haven't had a chance to check out our website prototype, we'll be sending out a link soon.

Thank you :)

Your friendly intern,


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