It's no secret that I am inspired by Jim Conway. In "Informing the journey, not changing the destination," Conway explores recent publications about engaging patients, family members and our community in improving our health systems. He sorts through a variety of perspectives and provides an elegant summary. I think you'll find it well worth the read and hope our partners will share their thoughts about this as well.
Happy Holidays from Mark Graban & LeanBlog.org
5 hours ago