I'm delighted to see the CCRMC Behavioral Healthcare Partnership Chair, Teresa Pasquini, posted her experience on Safety Net Matters blog.
She shares her thoughts on how CCRMC partners with patients and family members, "We are not token advisers but, rather, equal and respected partners. With constancy of purpose, we have put our stake in the ground in our search for perfection. Our goal is to achieve zero harm and end visiting hour restrictions, seclusion and restraints, and blame and shame." Read Teresa Pasquini's full post here.
I'm grateful to Teresa for sharing her perspective and the CCRMC experience with others. Its true to the all teach, all learn philosophy in the improvement community and I look forward to hearing how other organizations engage patients and family members as the conversations continue.
More very soon.
Ask, instead, why they would want to leave
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