2012 was one of the most
challenging years our organization has ever been through. Transforming a health
system is no easy task. The winter holidays have been a chance for many of us
to take a breath and gain some perspective on the past 12 months. We have come
a long way on a bumpy road and made significant progress in optimizing our
ccLink EHR to meet the needs of our community with our integrated system and in
laying the foundation for expanding patient access to care. I look back at the
past year with a sense of amazement (and a sigh of relief) of all that we have
accomplished. Though I know we have more to do – I look forward to the next
year with anticipation, as the goal of health reform is in sight with full
implementation of the Affordable Care Act in 2014.
There have been some
astonishing changes in our system this past year. In addition to the launch of
ccLink, we opened the new West County Health Center in San Pablo, started
expanding the Concord Health Center and began construction of a new primary
care/behavioral health complex (Building 2) at CCRMC. This year we continued
our improvement efforts, which included the critical work to meet the
performance requirements of the Delivery System Reform Incentive Payments
Program (DSRIP). Finally, we wrapped up the year saying goodbye to a record
number of valued staff and wishing them well in their retirement.
We’ve faced some public
scrutiny this past year and we’ve had some disagreements about how things are
done, but we all have been striving toward the same goal: to meet our mission
to care for and improve the health of all people in Contra Costa County with
special attention to those who are most vulnerable to health problems.
The coming year promises
to be an exciting one during which we will continue to face challenges and see the fruit of our labors. We
will be more able than ever to provide care on a larger scale, doing so in
better ways than we ever thought possible. In the coming weeks, I will share the 12 month plan that will serve as our Bridge to Reform and carry us into 2014.
This plan should not hold any surprises as it incorporates the Sustainability
Study and the DSRIP, which together serve as a road map for where we are going
and clearly outline the requirements we must meet to ensure our ability to
serve our community. Additionally, to help guide us and provide us with a
shared vision, we will begin the process to develop a formal 5-year strategic
plan scheduled to be completed by the end of 2013.
I want to give special
thanks to those among us who serve our community on holidays, after hours and
on weekends – those whose commitment to our mission has them assisting those in
need. I could not be more thankful for the privilege of working with such a
dedicated and caring community of professionals and partners. Each day you
bring your skill and spirit, contributing to our mission, making us one of the
finest health systems in our nation. I am grateful to work with such an amazing team. I wish
you and all your family and friends a safe and peaceful holiday and coming
year.
Thank you all for your
tremendous work and dedication.
Happy New Year!
Happy New Year!
Anna
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