Tuesday, February 26, 2013

Patient Centered Health Home Value Stream Mapping Report Out this Friday

How can we make the clinic experience better for our patients and staff?

Strong Primary Care = Patient and Family-Centered Care
 
You are all invited to join this Friday's Primary Care Value Stream Mapping Report Out Presentation on March 1, 2013.
A multidisciplinary team from across the health centers came together this week to critically observe and analyze the current state of our clinic system experience, identify the gaps and design the ideal future state to guide our improvement work moving forward.

This is complex work. We are reaching far outside the walls of the medical center (CCRMC) into the health centers (clinics) and the health plan (CCHP). This is not easy work. It takes willingness, courage, caring and honesty to engage in a change effort. Additionally, it takes constancy of purpose and discipline.

Please join me in support of our colleagues and our partners for their hard work this week. This is an important opportunity to hear about the plan for future rapid improvement events to improve primary care at our health centers for patients and staff.  

Report Out Locations/Times:

Friday, March 1, 2013

West County Health Center Conference Room: 7:45-8:15am
CCRMC Lobby: 10-10:30am
Pittsburg Health Center Cypress Room: 12:15-12:45pm

I look forward to seeing you there!

More very soon,
Anna

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