In addition to the innovation work teams continue to work on this coming week aimed at increasing the visibility of our performance and improvement data here at CCRMC, we will also conduct two Improvement Events simultaneously!
1. Behavioral Health Improvement - "Discharges to Home/Community"
2. Safety Incident Detection and Response System Optimization
We are convening a team to begin evaluation (called a Value Stream Mapping) of our Safety Incident Detection and Response System. This means we are looking at our error detection system and our system response. We will have community members on this team and we plan to seek assistance from experts in the safety industry such as hazardous materials experts who work with local refineries and others.All staff are welcome at the opening session on Monday July 26 at 11:00 AM to 1:00 PM at CCRMC Building One Conference Room One.
The report-outs will be held in the CCRMC Lobby on Friday July 30th at 10:00 AM.
At the report-outs, teams made up of staff and community members will share with you the progress they continue to make to streamline operations and improve the patient experience at Contra Costa Regional Medical Center. I believe that the effects of these improvement efforts will have a lasting impact on the health of our community.
Please support the work of your colleagues and our patient and family partners as they draw on science and the energy and creativity of each other to continuously improve our health system.