Wednesday, July 7, 2010

Tomorrow, Thursday July 8, we will continue our summer break discussions at the CCRMC Improvement Academy located in Building One, Conference Room One from 9-11am.

To clarify, this and every Improvement Academy session is open to ALL staff and members of our community.

In preparation for this discussion, please read Don Berwick's Yale School of Medicine Graduation Address given last week.

If you can't make it, I encourage you to read Dr Berwick's speech when you have time.

I hope to see you there.


1 comment:

  1. Anna, Thank you for sharing Dr. Berwick's address to the Yale School of Medicine graduating class. It is so incredible relevant to the implementation of Lean Healthcare to consider one of the other values of medical care to the patient, and that is the opportunity for intimate family contact during end of life. I had a relative who avoided Doctors and medical care because of one incredibly callous comment by one Doctor. We are all human, and need to consider the impact of our actions on others. What an important message.