"It's about people, not products"

There is no question, and I make no attempt to hide the fact that I am heavily influenced by the teachings of W. Edwards Deming and The Deming System of Profound Knowledge.

Here is Part 1 of a short series that can be found on YouTube about W. Edwards Deming. Enjoy!

To learn more, you can go to the The W. Edwards Deming Institute® website.